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Our address: Ukraine, Lviv region, Lviv
Ukraine, Lviv region, Lviv
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Privacy Policy

Privacy Policy

1. General provisions
1.1. This Agreement defines the terms of use by Users (Buyers) of materials and services of the site (hereinafter - the Site, website, online store)
1.2. This agreement in accordance with Art. Art. 633, 641 et seq. 63 of the Civil Code of Ukraine is a public contract (offer) and is addressed to an indefinite number of persons regardless of status (individual, legal entity, individual - entrepreneur) who wish to purchase goods in the online store TVERK.
1.3. As this Agreement is a public offer, by accessing the materials of the Site, the User (Buyer) is considered to have joined this Agreement.
1.4. The Site Administration (the owner of the website and / or persons authorized by him) has the right to unilaterally change the terms of this Agreement at any time. The new or amended Agreement becomes valid after its posting on the Site. If the User does not agree with the changes, he is obliged to refuse access to the Site, to stop using the materials and services of the Site.
1.5. The Buyer agrees with this public offer in general and without reservations when placing an Order on the Site.
1.6. The Visitor (Buyer) agrees that all the terms of the User Agreement are clear to him and he accepts it completely and unconditionally.
2. Registration on the Site
2.1. To form orders on the Site, the User (Buyer) can go through the registration procedure and enter the necessary data, according to the questionnaire.
2.2. When registering on the Site, the User (Buyer) undertakes to provide reliable and accurate information about himself and his contact details, in order for the Site Administration to fulfill its obligations to the User (Buyer) and delivery of the paid Goods to him.
2.3. During the registration process on the Site, the User (Buyer) indicates the login (his e-mail) and password, for the security of which he is responsible. The User (Buyer) undertakes not to disclose to third parties the login and password specified during registration, to store this data in a place inaccessible to third parties. For all actions performed on his behalf, ie using his login and password, the responsibility lies solely with the Buyer.
3. Confidentiality and personal data
3.1. The information provided by the User (Buyer) is confidential. The Site Administration uses information about the User (Buyer) in order to fulfill the Visitor's (Buyer's) Orders, unless other purposes are specified in this Agreement.
3.2. By filling out the registration form on the site, the Visitor (Buyer) voluntarily agrees to the collection and processing of personal data by the Site Administration for the following purpose: the data provided by the Visitor (Buyer) during registration on the site will be used to process Purchase Orders. Goods, receiving information about the order, sending by telecommunication means (by e-mail, mobile communication) advertising and special offers, information about promotions, raffles or any other information related to the order or operation of the online store, indicate information about activities of the Website, and for other commercial purposes.
3.3. For the purposes provided for in this paragraph, the Administration has the right to send letters, messages and materials to the postal address, e-mail of the Visitor (Buyer), as well as send sms-messages, make calls to the number specified in the questionnaire, if necessary to fulfill the User's order. (buyer). The Administration has the right to record telephone calls with the Visitor (Buyer) in order to improve the quality of service of the latter, to which the Visitor (Buyer) gives his unconditional consent.
3.4. The visitor (Buyer) agrees to the use of cookie technology by the Administration. Cookies do not contain personal information and cannot in any way read the information of the Visitor's (Buyer's) hard drive. Cookies are used to improve the quality of services provided, including: for quick identification of the Visitor (Buyer); saving the settings of the Visitor (Buyer), his personal preferences, tracking the status of the access session of the Visitor (Buyer) and its characteristic trends. The administration also uses cookies for advertising purposes, including to manage ads on sites on the Internet. When the Visitor (Buyer) disables the cookie technology, the Administration does not guarantee the full functionality of the website or some of its services.

3.5. The Buyer gives the Administration the right to process his personal data, including: to place personal data in the database of the Administration (without additional notice), to carry out lifelong storage of data, their accumulation, update, change (as needed). The Administration undertakes to protect data from unauthorized access by third parties, not to disseminate or transfer data to any third party (except for data transfer to related parties, commercial partners, persons authorized by the Administration to directly process data for these purposes, and also at the mandatory request of the competent state authority).
3.6. In case of unwillingness to receive a newsletter about promotions, new products, etc., the Visitor (Buyer) has the right to refuse it by sending a letter to the Administration and / or putting a mark in the personal account.
3.7. The Administration is not responsible for the content and accuracy of the information provided by the Visitor (Buyer) when registering on the website and placing an order. The Visitor (Buyer) is responsible for the accuracy of the information provided when registering on the website and ordering information agrees to all risks associated with the inaccuracy of such information.
4. Ordering, pricing, exchange.
4.1. The visitor (Buyer) can place an order independently by clicking the "buy" and "place an order" button or by phone at the top of the page. After placing the order, the buyer will be sent a message confirming the order, the contacts specified when placing the order, and the availability of the goods or the expected date of receipt of the goods in its absence. When placing an order by phone, the message is made by telephone.
4.2. In the absence of goods listed on the Site, due to technical problems, as well as for other reasons beyond the control of the Administration, the order is canceled in whole or in part, and the Visitor (Buyer) is informed by sending him a notice.
4.3. By joining this Agreement and placing an order, the User (buyer) confirms that he is familiar with the sections of the Site "Delivery and payment", "About the store"; agrees with them and understands them fully. The administration reserves the right to change the delivery time of the order with the subsequent notification of the user.
4.4. The visitor (Buyer) agrees that the price of the goods deposited in the "basket", its range and quantity, will be relevant only at the time of formation of the "basket" and may change if the purchase was not finalized by clicking the button to place an order "," Buy ".
4.5. The Visitor (Buyer) agrees that the Goods purchased by him are not subject to exchange and return in the following cases:
4.5.1. More than 14 calendar days have passed since the purchase of the Goods;
4.5.2. Less than 14 calendar days have passed since the purchase of the Goods, but the Goods have been in use, the integrity of the packaging and / or completeness has been violated, there are no tags / price tags, etc. - The goods are included in the list of goods that are not subject to return and exchange, in accordance with the Resolution of the Cabinet of Ministers of Ukraine №172 of March 19, 1994 (in the current edition) https: // zakon4. 94-% D0% BF, namely:
Food products, medicines and means, sanitary items.
Non-food products:
    photographic films, photographic plates, photographic paper
    corset goods
    perfumery and cosmetics
    feather and down products
    children's soft toys
    children's rubber inflatable toys
    shaving machines
    shaving swabs
    combs, combs and massage brushes
    muffins (for wind musical instruments)
    violin chin
    tulle and lace fabrics
    carpet products are square
    bed linen
    goods in aerosol packaging
    printed publications
    linear and sheet metal, pipe products, lumber, moldings (plinth, platbands), plate
    materials (fiberboard and particle board, plywood) and glass, cut or cut to size specified by the buyer (customer)
    audio, video cassettes, disks for laser systems of reading with record
    natural and artificial hair products (wigs)
    baby products (diapers, pacifiers, feeding bottles, etc.)
    tools for manicure, pedicure (scissors, nail files, etc.)
    jewelery made of precious metals, precious stones, precious stones of organogenic formation and semi-precious stones
4.5.3. The visitor (Buyer) refuses to provide photo materials of defective and / or defective goods in his opinion.

4.6. By this Agreement, the User (Buyer) confirms his knowledge that only new goods that have not been used and have no traces of use are subject to exchange or return: scratches, chips, abrasions must be preserved: complete set of goods, integrity and all components packaging, labels, factory markings and the Visitor (Buyer) has the original document confirming the purchase of the relevant Goods. Violation of any of these points leaves the Administration the right to refuse the Visitor (Buyer) to exchange or return the goods.
4.7. If the Visitor (Buyer) refuses the goods, the Administration returns to him the amount paid by the Buyer, except for the costs of the Seller for delivery of the returned goods from the Buyer.
4.8. Payment for all services of the carrier's company (delivery of goods from the store or back), including packaging is paid by the Visitor (Buyer).
5. Limitation of liability of the Administration
5.1. The administration is not responsible for any errors, typographical errors and inaccuracies that may be found in the materials contained on this website. The administration makes every effort to ensure the accuracy and reliability of the website of the online store information. All information and materials are provided on an "as is" basis, without any warranty, either express or implied.
5.2. The Administration is not responsible for the statements and opinions of Visitors (Buyer) of the website, left as comments or reviews.
5.3. The Administration is not responsible for possible illegal actions of the Visitor (Buyer) in relation to third parties, or third parties in relation to the Visitor / Buyer.
5.4. The Administration shall not be liable for any damage, loss or expense (actual or potential) incurred in connection with this website, its use or inability to use it.
5.5. The Administration is not responsible for the loss by the User (Buyer) of access to his account - the account on the site (loss of login, password, other information).
5.6. For the purpose of the above, the Administration reserves the right to delete the information posted on the Site and take technical and legal measures to terminate access to the Online Store of users (Buyers) that create problems in the use of the Online Store by other Visitors (Buyers) or Visitors (Buyers). , violate the requirements of the Agreement.
5.7. Website administration, including is not responsible for:
5.7.1. Delays or failures in the process of operation, caused by force majeure, as well as any case of problems in telecommunications, computer, electrical and other related systems.
5.7.2. Actions of transfer systems, banks, payment systems and delays are related to their work.
5.7.3. Proper functioning of the Site, if the Visitor (Buyer) does not have the necessary technical means to use it, and does not have any obligations to provide users with such means.
6. Exclusive rights
6.1. All objects available through the services of the site including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds and other objects (hereinafter - the content of services ), as well as any content posted on the website, are subject to exclusive rights of the Administration, users and other rights holders.
6.2. The use of content, as well as any other elements of services is possible only within the functionality offered by a service. No elements of the content of the services of the Site, as well as any content posted on the services of the site may not be used in any other way without the prior permission / consent of the copyright holder. By use are meant, including: reproduction, copying, processing, distribution on any basis, display in the draw and so on. Exceptions are cases directly provided by the legislation of Ukraine. Use by the User of elements of the content of services, as well as any content for personal non-commercial use, is allowed provided that all copyright notices, related rights, trademarks, other notices of authorship, preservation of the name (or pseudonym) of the author / title holder remain unchanged. form, keeping the corresponding object unchanged. Exceptions are cases directly provided by the legislation of Ukraine.
6.3. For all questions regarding rights, as well as other questions and suggestions, you can contact us by e-mail: [email protected]

7. Use of cookies

7.1 This site uses cookies and other similar technologies. We use cookies to analyze traffic and improve the functionality of our site. If you do not want the specified data to be processed by us, you can always change the cookie settings in your browser or stop using this site. By continuing to use this site, you consent to the processing of cookies.

I understand and agree that:
- this Consent for the processing of personal data, indicated by me when registering on the Site, is valid throughout the period of processing of personal data until its completion or until the withdrawal of the Consent by the Subject of personal data;
- this Consent can be revoked by me on the basis of a written statement in an arbitrary form;