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Our address: Ukraine, Lviv region, Lviv
Ukraine, Lviv region, Lviv
+380637538735 Callback

Warranties and Returns!

Warranties and Returns!

Warning! All products sewn to order, and individual orders, exchange and return are not subject!

Guarantee conditions for retail buyers!

According to the Law of Ukraine "On Protection of Consumer Rights", the buyer has the right to return / exchange goods of good quality (except for goods that are included in the list of goods that cannot be returned and exchanged in accordance with the Law on Protection of Consumer Rights, for example, inflatable goods for children).

If suddenly the ordered product does not suit you, then according to the law, you can return it back within 14 days from receiving the order. After returning the goods to the warehouse of the online store, money for the goods will be transferred to your payment card or in another way convenient for you. Also, in our online store, there is an exchange for a product of a different size, a different color scheme, or an exchange for another equivalent model from the store's assortment.

When returning your order, the following mandatory conditions apply:

- the ordered product should not have been in use;
- the ordered goods must be in a marketable condition;
- packaging and factory labels must be in place;
- the cost of returning the order is borne by the buyer.