Delivery and payment
All delivery services are paid by the customer. All returns and any product exchanges are paid for by the customer.
We work only by subscription or partial payment for delivery. In other cases by agreement.
Unpaid orders are not sewn up, and they are not taken into work.
Terms of delivery of orders from the online clothing store from the manufacturer TWERK.COM.UA:
For new wholesale buyers, the first delivery to the carrier's warehouse is FREE if the order amount is over UAH 5,000. at wholesale prices,
To order from UAH 5,000. discounts apply, delivery paid by the buyer. You can find out the terms of cooperation in detail here >> Please pay attention - the prices for clothes from the manufacturer are indicated on the website without taking into account the cost of delivery. The cost of delivery is paid by the buyer upon receipt of the goods according to the rates of the delivery service. - Delivery to Nova Poshta warehouse 1 kg = UAH 80, cost of address delivery by Nova Poshta 1 kg = UAH 95.
The term of delivery by new mail is 1-3 days from the date of shipment of the goods to the warehouse of new mail
Delivery to all regions of Ukraine:
Your orders are delivered by express delivery companies of your choice: Nova Poshta, Ukrposhta, Justin. It is also possible to deliver orders in other convenient ways for you. Delivery by courier to the door is possible.
We guarantee that your parcel will be sent after confirmation of the order by the manager (the manager will call you back to clarify the details of the order) within 2 working days from the day of the order. Delivery is carried out within 1-3 days, depending on the selected carrier.
When your order is shipped, you will be sent an SMS message with the declaration number, by which you can receive your parcel. It is also possible to track the location of your order using this declaration number on the website of the delivery service.
Importantly! After your order is delivered to the delivery service branch in your city, you will need to pick it up no more than 5 days later, otherwise the order will be sent back to the store warehouse.
Delivery to CIS countries:
Delivery of orders is carried out by Ukrposhta or any other international carrier suggested by you. In any of the two options, the cost of delivery and other issues will be discussed with the manager of the TWERK.COM.UA online store.
When your order is shipped, you will be sent a declaration number by SMS message or by E-MAIL, by which you can receive your package. It is also possible to track the location of your order using this declaration number on the website of the delivery service.
If you have any questions about the delivery of orders from our online clothing store, we are always ready to answer them.
Payment methods for orders:
For residents of Ukraine, payment is made in the following ways:
- Online payment
- 100% prepayment to a Privat Bank payment card. Payment can be made through PrivatBank terminals, bank cash desks or the Privat 24 system. We send payment card details to your E-MAIL or phone by SMS.
- Cash on delivery is possible if the delivery is made by Nova Poshta. The cost of delivery (return) of funds is paid by the buyer, in accordance with the tariffs of the carrier.
For residents of the USA, Europe and other countries, 100% payment for orders is made by money transfers, with the help of:
Western Union, Moneygram, IntelExpress, PayPal.
The delivery time for residents of the USA, Europe and other countries is from 14 days.
The right to choose the method of payment for orders remains with the buyer of the TWERK.COM.UA online store